As a result of MSW Consultants' professional expertise and their ability to deal effectively with the general public and elected officials, Liberty County's solid waste financial performance has gone from an annual deficit of over $600,000 to a net annual surplus, placing the County on firm footing to plan and implement future program improvements to better serve our customers.
- David C. Sapp, Director, Liberty County (Georgia) Solid Waste Authority
With his extensive waste management industry expertise, [MSW Consultants President] Walt Davenport developed a methodology and implemented a system that has enabled us to equitably provide waste management and recycling access to tenants with an equitable charge-back structure across our twelve-mall portfolio. Walt clearly possesses the operational and financial know-how to solve out-of-the-ordinary waste management needs such as ours.
- Deb Tageson, Manager Retail Operations Manager, King of Prussia Mall (PA)
If you haven't had your waste sort yet let me assure you it is painless. Susan and Cynthia were here this morning, set up and quickly sorted the waste, tore down, cleaned up and were out in less than 90 minutes. All I had to do was open the door and let them in. I am looking forward to seeing the results!
- Jenny Kedward, Environmental Specialist - Dakota County
MSW Consultants was diligent in representing the County to ensure funds would be available for the next ten years to sustain County initiated integrated waste management programs. I highly recommend MSW Consultants...as the were very conscious of our needs and I trust they would be for any client.
- Duane Dellecker, Director, Carbon County Dept. of Solid Waste
I want to thank you again for the excellent work you and your team provided on behalf of the Department in undertaking the Iowa Statewide Waste Characterization Study...I have received positive comments from Iowa's solid waste management community and the participating landfills and transfer stations in particular.
- Tom Anderson, Executive Officer II, Iowa Department of Natural Resources, Land Quality Bureau
MSW's staff were professional, responsive, and thorough in their efforts. Their ability to communicate effectively with all levels of the City government, including city management, public works management, legal counsel, union representatives, and operations staff, greatly enhanced the acceptance of their work. I would work with MSW Consultants again in the future, and highly recommend them to any local government needing to improve operations or cut unnecessary costs.
- Brian Morgan, Esq., Former Corporation Counsel, City of Poughkeepsie
In a time of financial shortfalls and increasingly limited local disposal capacity, [MSW Consultants principal] John Culbertson provided us with an excellent overview of long term waste disposal options and performed the detailed analysis needed to create a system benefit charge that will place Frederick County's solid waste system on firm financial footing. Equally important, John helped us present the results of the analysis to the County Commissioners in a clear and concise manner.
- Robin Davidov, Executive Director, Northeast Maryland Waste Disposal Authority
The City of Poughkeepsie provides refuse, recycling, and bulky waste collection service to its single-family residential sector and a small subset of multi-family apartments. The City wanted to have the capacity within its collection services evaluated to determine the requirements to accommodate a larger customer base. MSW Consultants was retained to quantify the opportunity for expanding collection services to multi-family apartments, schools, and government buildings in an effort to increase scale and improve productivity. In parallel, MSW Consultants also built a financial cost-of-service model to validate the City's sanitation rates. This model allocated system operating, capital, and management & administrative costs to each collection service and customer class. The financial cost-of-service model was then used to evaluate the impact of collection system changes including implementation of cart-based refuse and cart-based recycling collection; reduction in refuse collection frequency from twice per week to once per week; reduction in recycling collection frequency from weekly to every other week; and establishment of a rate policy for bulky item collection that provides a baseline service to all customers but charges for excessive or recurring bulk waste set-outs. Following collection alternative analysis, MSW Consultants developed, administered, and summarized a citizen survey to gain input in the direction of future programs. Presentations were given to the Mayor and staff and a public meeting was held.
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