Waste and Recycling Collection Service Audits

Confidential Shipper | New York, NY | Completed: 2017

A large national ground shipping organization recently rebid its contract for waste and recycling collection services. The contract required the contractor to assist with improving recycling and diversion performance. MSW Consultants was retained by the collection contractor to conduct a baseline waste audit for each of five categories of ground shipping facilities, ranging from small local branches to a regional hub. MSW Consultants participated in a tour of operations at each facility category, compiled collection service levels and accumulation rates for other recyclable and reusable items (e.g. pallets), and conducted a manual sort of discarded wastes and single-stream recyclables. The resulting data identified opportunities for the ground shipping company to improve recycling, reduce refuse container sizes, and optimize transportation logistics for several special waste streams generated within the operation.